Knowledge Base

• Crowdfunding – What is crowdfunding and how does it work in Uganda
• Setup crowdfunding cause – Start receiving donations
• BENEFITS OF CROWDFUNDING – Pros and Cons of crowdfunding
• Promote crowdfunding project / cause – The right way
• Prohibited crowdfunding causes or projects on Easypay Platform

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• How do i get the Easypay App?
• How to register for an EasyPay Account
• Account Blocked? Forgot PIN? How do i recover my account?
• How do i change my PIN in Easypay Mobile Wallet?
• Missed Call Verification
• Sms Verification

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• How do i topup / refill my account?
• Topup Easypay Using Mobile Money Tutorial
• Topup using our Easypay Official Agents
• Topup using EasyBorrow – How to borrow on Easypay
• Topup Easypay Using Visa/Mastercard Tutorial
• Mobile Money In Tarrifs – Refill Charges

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• Withdrawing Cash In Uganda Using Easypay Mobile Wallet
• How to send money from easypay wallet to your bank account
• How to send money from easypay wallet to your mobile money account
• Mobile Money Payout Tarrifs, Pay Out Charges

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• Send Money using Easypay
• Paying for Goods and Services using EasyPay Mobile Wallet
• Transfer mobile money to or from Easypay Mobile Wallet
• Cross-network mobile money transfer
• Transfer charges – Send Money Tariffs

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• Paying Bills In Uganda Using Easypay Mobile Wallet
• How To PAY UMEME (Yaka) online using Easypay Mobile Wallet?
• How To PAY UMEME (Postpaid) online using Easypay Mobile Wallet?
• How To Pay Water Bills in Uganda online using Easypay Mobile Wallet?
• How To Topup MTN Airtime in Uganda online using Easypay Mobile Wallet?
• How To Topup Airtel Airtime in Uganda online using Easypay Mobile Wallet?

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• What is e-Ticketing and how does it work?
• Create Event – Sell tickets online in Uganda
• Promote events – more visibility equals more ticket sales online
• Buy e-tickets – How to buy e-tickets to events using Easypay Uganda
• Cancel e-ticket and get a refund – How to cancel your e-tickets
• Sell tickets online in Uganda – What we learnt

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• Bulk Payments – What are they and how do they work?

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• How do i become an Easypay merchant?
• How do Merchants Earn Commission?
• How do i view and withdraw my commissions?
• Paying for Goods and Services using EasyPay Mobile Wallet
• How do i become a mobile money agent using EasyPay?
• Withdrawing Cash In Uganda Using Easypay Mobile Wallet

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• How Easypay is pushing for financial inclusion in Uganda
• What is Peer to peer lending (P2P Lending) and how does it work?
• Why digital or Mobile wallets? Benefits of Digital or Mobile wallets
• Problems facing Mobile Money In Uganda – The Challenges

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• Open Mobile Money API Uganda – Getting started with MTN and Airtel
• How to get enable API, get client Key and client Secret for WordPress Plugin
• Open VISA API Uganda
• Yaka Umeme API Uganda

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