I didn't get an SMS confirmation after performing a transaction, What do i do?

[kintupeter21]

I have just performed a transaction ( paid for my water bill ) but i don’t see any confirmation message , What am i supposed to do now?

[praisenangobi]

Hello Peter,

On some occasions there may be a delay due to network issues which may affect the response time. However, you need to give it some time like 20 minutes. If you still don’t receive the message after that time then kindly call customer care on phone +256705630793/+256787297589 who will advise you on the status of your transaction and what to do next.

Thank you.